1. Tell us about it — Send photographs and a description. For repairs, photograph the whole drum plus a close view of the damage. For builds, tell us what you play and what you are looking for.
2. We quote it — A written estimate covering the work, the cost, and the timeline. No obligation.
3. Bring it in or ship it — Drop off at the studio in Mount Rainier, or ship it to us. We will tell you how to pack it so it survives the trip.
4. We do the work — You will hear from us if anything changes once the drum is open — we do not do work you did not agree to.
5. Collect it — Pick up at the studio or we ship it back, tuned and ready to play.